Employee engagement refers to the emotional and psychological connection that employees have with their jobs, their colleagues, and their organization. It represents the level of commitment, enthusiasm, and dedication that employees have towards their work and their employer. Engaged employees are typically more motivated, productive, and satisfied with their jobs, which can have a significant impact on an organization's performance and success.
Employee engagement is important for several reasons:
3. Customer Satisfaction
6. Company Reputation
7. Financial Performance
To measure and improve employee engagement, organizations often conduct surveys, hold regular feedback sessions, and implement initiatives that promote a positive work environment.
IK&B share how organisation measures employee engagement:
These initiatives can include providing opportunities for skill development, recognizing and rewarding employees for their contributions, fostering a sense of belonging and inclusion, and promoting a healthy work-life balance.